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Do you work alone in places or circumstances that put you at potential risk. Or if you employ people whose jobs require them to work alone.


The Lone worker alarm system


The lone worker devices are equipped with mobile phone technology that connect employees quickly and discreetly with an emergency response system that has direct links to the police.


Police response is clearly a crucial factor and the technology has been developed to maximise effectiveness through the reduction of false alarms.  This is achieved through a combination of 24/7 remote monitoring and two-tier alert facilities, classified as pre-activation (aka amber alert or pre-alert) and activation (red alert).  The devices are monitored by an Alarm Receiving Centre (ARC), accredited to British Standard 5979. Sending a pre-activation message allows users to inform the ARC when they are entering an area with a potential risk – e.g. before walking across a dark car park. If the user then experiences a problem or encounters a situation that seems likely to escalate into something more serious then the lone worker device can be activated to summon help.


Activating the lone worker device automatically triggers a voice call to the ARC. No further action is required by the user, as the device effectively functions as an open microphone, enabling the ARC to capture an audio recording of the incident for future action such as police investigation of legal proceedings.  Operators at the ARC also monitor the audio channel in real time, enabling them to assess the situation and alert the police if the user needs help or protection.  This procedure allows the police to optimise their response to genuine emergencies by providing a ‘moving picture’ of the incident, including an increase or decrease in risk as it happens.  The very knowledge that this is taking place is, of course, a major boost to the user’s confidence.

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